Thank you for shopping at ShooterKing Europe. We aim to make your shopping experience as smooth as possible, and part of that includes ensuring that your order arrives quickly and safely. Below, we provide detailed information about our shipping policies, costs, and other important details to help you stay informed about your order.
Delivery Areas
Our webshop delivers to all countries within the European Union and selected non-EU European countries. Unfortunately, we do not currently offer shipping to countries outside of Europe (also not the UK). During checkout, the system will verify if your address is eligible for delivery.
Shipping Costs and Options
Shipping costs vary depending on your location and the size of your order. The exact cost will be calculated at checkout before you finalise your purchase. For your convenience, we offer the following options:
- Standard Shipping: This is the most economical option, and delivery times vary by country.
- Shipping Cost: Cost depends on which area/country you are based in, During the checkout can you see the shipping cost to your country.
Please be aware that some remote areas may incur additional delivery fees.
Order Processing and Dispatch
After you place your order, we process and prepare it for shipping. This usually takes 1 to 2 business days. Orders placed on weekends or public holidays will be processed on the next business day. Once your order is ready for dispatch, you will receive a confirmation email with tracking details.
Tracking Your Package
We know it’s exciting to track your order’s journey! After dispatch, you will receive an email containing a tracking number and a link to the courier’s website. This allows you to monitor your package as it reaches your door.
Customs, Taxes, and Import Duties
For countries outside the European Union, additional import duties, taxes, or fees may apply. These charges depend on the regulations of your country and are the responsibility of the recipient. Unfortunately, we have no control over these fees and cannot predict the exact amount.
If you are unsure about customs or import costs, we recommend contacting your local customs office for more information before placing your order.
Delays and Issues
While we do our best to meet estimated delivery times, delays can happen due to reasons beyond our control, such as customs inspections, strikes, or extreme weather conditions. Should your order be delayed, please contact us, and we will work with the courier to resolve the issue.
Contact Us for Assistance
If you have questions about your order, need help tracking a package, or have any concerns about shipping, please don’t hesitate to reach out. Our customer service team is available at sales@shooterking.com or via our contact page.
We’re committed to ensuring your order arrives safely and promptly. Thank you for choosing ShooterKing Europe. We appreciate your trust in us and look forward to serving you!